Resource Planning & Capacity Management

Most teams don't find out someone is overloaded until it's already a problem.

By the time a manager notices, deadlines have slipped, work has been deprioritised, or someone is burning out. Capacity planning in a spreadsheet tells you what was true last week. It doesn't tell you what's coming.

I build resource planning systems in Smartsheet that give operations leads, PMOs and agency managers a live view of team capacity, current allocation, and upcoming demand, so they can make resourcing decisions before things break rather than after.

What this looks like in practice

• A capacity planning model showing available hours versus allocated work across your team
• A scheduling system that tracks who is working on what, and when
• A utilisation dashboard for leadership showing billable versus non-billable time across the team
• A forecast view flagging upcoming overloads or gaps before they materialise

What you get

A resourcing picture that reflects reality, not last week's update. Fewer surprises. Better allocation decisions. And a planning process that scales as your team grows.